Investor Complaints Data
In compliance with SEBI regulations, client grievance metrics are updated on a monthly basis. Aurum Fiduciary Advisory maintains a 100% zero-unresolved complaints record.
Data for the Month Ending September 2026
| Sr. No. | Received From | Pending Last Month | Received | Resolved | Total Pending | Pending > 3 Months | Avg Resolution Time |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | N/A |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | N/A |
| 3 | SMART ODR Portal | 0 | 0 | 0 | 0 | 0 | N/A |
| 4 | Other Sources | 0 | 0 | 0 | 0 | 0 | N/A |
| Total / Cumulative | 0 | 0 | 0 | 0 | 0 | 0 days | |
Trend of Monthly Disposal of Complaints (FY 2024-25)
| Month | Carried Forward from Previous Month | Received | Resolved | Pending at End of Month |
|---|---|---|---|---|
| April 2026 | 0 | 0 | 0 | 0 |
| May 2026 | 0 | 0 | 0 | 0 |
| June 2026 | 0 | 0 | 0 | 0 |
| July 2026 | 0 | 0 | 0 | 0 |
| August 2026 | 0 | 0 | 0 | 0 |
| September 2026 | 0 | 0 | 0 | 0 |
Trend of Annual Disposal of Complaints
| Financial Year | Carried Forward from Previous Year | Received during the Year | Resolved during the Year | Pending at End of Year |
|---|---|---|---|---|
| 2024-2025 | 0 | 0 | 0 | 0 |
| 2025-2026 | 0 | 0 | 0 | 0 |
| 2026-2027 | 0 | 0 | 0 | 0 |
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Important Disclosures
Investment in securities market are subject to market risks. Read all the related documents carefully before investing.
Registration granted by SEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Operation & Zero Commission Model
We operate strictly on a fee-only advisory model. We do not distribute financial products or receive any commission, brokerage, referral fees, or inducements from any Asset Management Companies (AMCs), insurance providers, or third-party financial institutions. All investment recommendations are executed strictly in Direct Plans.
Regulatory Registration
Entity Name : Aurum Fiduciary
Type : Individual SEBI Registered Investment Adviser
SEBI Reg No. : INA000015678
BASL Membership : BASL - 1892
Statutory Officers & Grievance
Principal Officer: Dr. Aurum Mamal
Grievance Email : advice@sebiadvisor.in
Compliance Officer: Dr. Aurum Mamal
SEBI Local Office: SEBI Bhavan, Bandra Kurla Complex (BKC), Mumbai